They serve the complete range of caffeine-infused delights as well as a range of freshly baked treats. Dear guest,First and foremost, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share your opinion with other travelers.Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. Usually there are more floats out of the water than in the water. There are only four bikes available to guests, so you need to show up super early to get a spot. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. SPORTS & ACTIVITIES The Excellence Riviera Cancun is a strong offering. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. Taxis in hotel zone are safe The quality of the entertainment was quite good albeit that this element of all-inclusive isnt really our vibe. Six meandering pools wind through their grounds. The service, the food, and the activities/room were all more than we could have ever hoped for. Perched above the pool overlooking the ocean, this is a picturesque spot to grab a bite to eat. Excellence Riviera Cancun sits close to the charming beach town of Puerto Morelos and just 15 minutes south of Cancun International Airport. We tend to have pretty high standards and they were all exceeded. The Excellence club has a range of benefits that are included in your package. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your honeymoon destination and for taking the time to share this review with the TripAdvisor community. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. What food & drink options are available at Excellence Riviera Cancun? There is a lot of heritage and history in this part of the world. Other than having disposable mask included in the room, nothing has changed. New Health & Safety Protocols; The Excellence Collection. Over the years, The Excellence Collection has been working hard to replace the standard forms of power in our Mexican resorts with pure green energy. Kind of a let down. Many people bring their own insulated drinks with built in straws. Before you arrive, try and request a room in building 1, its the shortest walking distance to all of the main areas. Prepare by getting your name on the books and grabbing a drink, or two. See more questions & answers about this hotel from the Tripadvisor community. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. We are also disappointed to read that our service was slow because this is certainly not indicative of the standards which we are known for, and from which our customers have come to expect and deserve. My husband and I stayed at this resort for a week for our 20th anniversary and we were completely blown away by all of it. The day usually starts at 8:30 A.M. with yoga and ends between 10 P.M. and midnight with a band or a dance party. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. The grounds are gorgeous. Our driver wore a mask and we did too in the enclosed space. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. The volume of activities on offer really takes this resort into the upper echelons of all-inclusive resorts in regards to keeping you entertained. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food and drinks experiences. The local town of Puerto Morelos is right next to the resort and definitely worth a visit. Please, receive our warmest regards from The Excellence Collection. Although we stayed pre-COVID, as we mentioned the resort was exceptionally clean. - Lunch: For us the best choices are Los Olas or pizza by the pool, both are great. One other thing to note on departure is that although checkout is at noon, the Excellence encourages you to use the pools, bars and restaurants while you wait for your shuttle. Check-in time is from 3 pm onwards, while check-out is at 12 pm. Please be aware there is an extra cost for this service. Juarez, Puerto Morelos, QROO 1-844-663-2269 Price Guarantee Get more as an Orbitz Rewards member 4.6 out of 5 "Excellent!" Excellence Riviera Cancun - Adults Only All Inclusive Beachfront property in Puerto Morelos with spa and beach bar 9.4/10 Exceptional 1,069 verified Hotels.com guest reviews See all 1,069 reviews Property highlights Free breakfast Free parking Pool Free WiFi Gym Air conditioning $605 Price available on 3/13/2023 Carr. more. 18+. The customer service was unmatched. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. The service, the food, and the atmosphere around the resort were top quality. It has lovely sea views and is located in a small corner of the resort. Thank you for adding very generous remarks of the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. A. With a wide selection of choices and open for breakfast, lunch, and dinner you really cant go wrong with this choice. Airport - Arrival was quick and easy. Its the perfect spot for a romantic dinner. What are some restaurants close to Excellence Riviera Cancun? A couple of the restaurants are adult only as well. They were waiting with a very comfortable luxury SUV for us outside the airport. We went to the concierge and they printed out results for us, which they already had tied to our room. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. Thousands of family travelers come here for their sun-soaked holiday each year. Juarez, Km 324 - 342, Mza. The Excellence resorts are known for their impeccable service and the Riviera Cancun location is no different. An extensive gym with a great range of equipment. This wine tastes bad. There are a range of precautions that the Excellence chain of resorts has put in place and if you would like to review these they can be found here. Because of the Excellence teams efforts, we still enjoyed using the beach and swimming. Dreams resorts All your questions answered! #1 of 10 all-inclusives in Puerto Morelos. We didnt really see anyone swimming in the ocean when we visited as it really was too choppy for a dip. Q. 18 km From Cancun International Airport. 13K views 6 months ago EXCELLENCE RIVIERA CANCUN This video is for informational purposes based on our recent trip to ERC in July of 2022. It has been a pleasure hosting you as our guest and we look forward to welcoming you back soon. If youve ever been to an all-inclusive resort you know the drill. Yes, Excellence Riviera Cancun offers airport transportation for guests. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The food and the atmosphere at Flavour Market were very good. It is mandatory to procure user consent prior to running these cookies on your website. The only downside which was no fault of the resort was the seaweed. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. We never leave reviews, because all the other great reviews are true about this place. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Lock in the lowest price from these sites. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. The poolside food options are pizza and cheeseburgers. Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. The Excellence Club represents the ultimate in luxury, privacy, exclusivity and service. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. Our room was cleaned in the morning around 10.30 am each day and there was a further turndown service and quick room spruce up in the evenings. Somehow we skipped the 2-3 hour wait, and that saved our last night on vacation. by Adrian updated February 4, 2023, 10:21 am, by Emma updated January 30, 2023, 8:40 pm, by Emma updated January 25, 2023, 8:49 am. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. On the other hand, we are disappointed to read that the mattress and pillows were not comfortable to rest properly, but please, rest assured that your concern has been addressed to the appropriate department to take it into consideration. Although it was a little murky in parts. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. They no longer give you menus at the restaurants, probably for safety. If you are really into your golf then your best option is the El Camalen Mayakoba Golf Course. Its a really strong drink offering. It has been a pleasure having you with us and we look forward to hosting you back soon. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. Already have reservations to return again. The beach area at the Excellence Riviera Cancun is really impressive, its a sprawling beach and there will be no issues getting a sun lounger here. - Dinner: Food and service is great everywhere like always. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. Does Excellence Riviera Cancun have airport transportation? However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Every day, fresh fruit in our room, small snacks at night. COVID Safety: We are vaccinated, so felt safe traveling. They were waiting with a very comfortable luxury SUV for us outside the airport. Please, receive our warmest regards from The Excellence Collection. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Are any cleaning services offered at Excellence Riviera Cancun? Excellence Riviera Cancun - Adults Only All Inclusive 9.4/10 Exceptional See all 1,026 reviews Popular amenities On private beach Pool Free WiFi Breakfast included Parking included All-inclusive Carr. When we called the airline, we were told by the system it was a 2-3 hour hold time as expected with weather issues. We highly recommend the resort and have found few that can compare.More. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. The resort in general is a little older, so if you are looking for a resort with a modern aesthetic this probably isnt the place for you. We really liked the Italian offering here. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. He got people to join activities they wouldnt have. The staff here at the Excellence Riviera Cancun put great effort into keeping the guests entertained with some genuinely interesting activities. All of the rooms are more than large enough for two people, there is a large TV with all the US channels and the Wi-fi in our room when we stayed was very strong. The night before our departure our flights got rearranged due to weather. 15 minutes from the airport. Because the ocean was not appealing, the pool areas were packed. It would be nice to have some fans to help with sweating, but not that big of a deal. Also on offer is an extensive range of Alcohol, including a number of premium liquors that arent available in the other bars. From the moment we walked in, we were treated like VIPs! A Lot of these all-inclusive resorts arent located near towns and local restaurants, so you need the food to be good and the Excellence does not disappoint on the food. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. The Hibachi can be difficult to get reservations (the only restaurant that takes them) but worth it.Excellence Service. That works for most people, but we go on vacation to away from the world. A. The housekeeping team was super-efficient. This Greg Norman-designed course was the first course in Latin America to stage a PGA tour event and has a recurring event every October, so you know the course is legitimately good. The staff speaks multiple languages, including English and Spanish. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! We felt extremely safe in today's COVID climate.Beauty. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). So, there will be no queueing for restaurants and bookings are relatively easy to get and the resort. The facilities available at the Excellence are really at an elevated level. Excellence Riviera Cancun Riviera Maya, Cancun 77580, Mexico. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Riviera Cancun and for taking the time to share this review with other travelers. Brands & Resorts; About Us; The Excellence Collection Rewards; Awards; The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. Half the time our turn down service didn't show, we set up our own beach chairs, service came around every 20-30 minutes, (same as everyone else), nothing was done for our anniversary other than a sash placed over the door all week. All of the shows were amazing. Overall the food selection was wide and of good quality. In the evenings the team at this resort put on entertainment, from themed nights such as Vegas and Mexican night to a silent disco and tribute acts theres a lot on offer. The airport/airlines recommend an App like VERIFLY to upload your results. Always one of our favorite restaurants when we visit Excellence resorts. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Wish I knew these three things before we went.Have fun! Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. He leads the daytime activities. We also use third-party cookies that help us analyze and understand how you use this website. He made it so fun! https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. It is just a slight reduction that you wouldn't notice if you haven't been there before. We are very pleased to know that our staff was able to make your stay a relaxing and memorable experience due to the excellent service provided and they are the reason why you will keep on coming back. Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. If you stay in an Excellence Club room the bottles in your room are upgraded to premium spirits. The driver was friendly andWe never leave reviews, because all the other great reviews are true about this place. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. These cookies will be stored in your browser only with your consent. We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. I would recommend getting more comfortable/soft sheets. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. Our commitment is to make every guest experience, as exceptional and unique as it can be. We were not ashamed to take any unsupervised float we found if we needed it. The list of choices means there is something for everyone If you are expecting the equivalent of a five star meal at a limitless all inclusive in the Caribbean, you will be disappointed. The level of service and attention to detail was unparalleled. 1.6 miles from Excellence Riviera Cancun Free Wifi Pool All Inclusive Azul Beach Resort Riviera Cancun View Hotel 14,786 reviews 1.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website View more hotels in Puerto Morelos Excellent Poor 22,400 - 22,405 of 24,097 reviews djqueen Vancouver 34 78 Reviewed February 9, 2007 Amazing resort, unparalleled service, and some tips before you head out. It has TVs all around the bar and has a nice selection of beers and bar food options. We appreciate all of your hard work in ensuring our vacation was top notch. Juarez, Km 324 - 342, Mza. A big change, they no longer provide straws. The atmosphere in Las Olas was also buzzing, which always adds to the experience. There are six spread out in the gardens, including a river-like number and one with a swim-up bar. This award-winning hotel's designed like a swanky Spanish hacienda, and there's a beach right outside. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. The standard and variety of food on offer was really top quality. Staff & Service: This is why Excellence is always worth it over other resorts. There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. The GoodThe staff at ERC are nothing short of amazing. He interacted with every person in ever activity we did and made sure we were well taken care of. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. It can be difficult to get tee times here as a lot of guests of the resort get complimentary passes or have booked unlimited golf packages. Gonzalo literally made every activity fun. The main steakhouse in the resort was pretty underwhelmed by this offering. We're in Mexico - there's no reason to have bad tequila at the bars. Its a must-try if you like Asian food and was our favorite restaurant on the resort. We promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. The staff here were very good and the service was seamless, but the food definitely was a letdown. If It was likely they were cleaning or cycling water, but wish they would complete it in the time we were there. We came with my work for a Presidents Club trip, and we had an absolutely wonderful time! The decor and the style of the restaurant were very nice, we sat in an open courtyard that had a nice rustic feel about it. It has been a pleasure hosting you as our guest and hearing from you that you will definitely be back soon. For those wondering what the differences are between Excellence Riviera Cancun and Excellence Playa Mujeres, the amenities and rooms are largely similarly, but Excellence Playa Mujeres is a farther drive from the airport (45 minutes) and its beach isn't quite as impressive. We did not do the Preferred Club this time, but have. and an insulated thermos to keep drinks cold. There is a golf course located right next to the resort. The service was incredible but I assume you'll get that at any of the excellence collection resorts. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. My wife and I will be staying at the Excellence Riviera Cancun for 5 nights, and I'd like to play golf for a couple of those days. The resort was apparently full, but it really didn't feel like it. Each morning we were greeted and personally escorted to our beach chairs, staff knowing our names, bringing us drinks, snacks, very attentive. SELLING PRICE: $1,500 USD. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. Tripadvisor performs checks on reviews. If everybody just left them in the water when not in use, there would be more than enough available. Which popular attractions are close to Excellence Riviera Cancun? A comment about the blue pool floats, please don't hoard them. When they reached a person they would pass it thru. Our 4th getaway to the Excellence Riviera Cancun. The Riviera Cancun resort is definitely on the more premium side for resorts in Cancun, but when you consider the quality of service, food, and the overall feeling of luxury that you get when you stay at this resort, it is well worth the premium. If you have a longer trip, it is definitely worth it for all the small extras. By clicking Accept, you consent to the use of ALL the cookies. As the water is pretty choppy. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. Infinite Excellence, for Adults Make our Riviera Maya All Inclusive resort your adults only home away from home. Alejandro at the bar with the pizza oven is great too. The resort has everything you could imagine for a relaxing getaway. Our driver wore a mask and we did too in the enclosed space. What are some of the property amenities at Excellence Riviera Cancun? If you want a specific liquor, just request it. The resort does its best to be environmentally friendly and tries not to offer plastic products, so make sure to bring a reusable straw if you like to use one. One of the daily activities that are on offer is a guided bike tour of the local area. Nonetheless, there are tons of pools and space to get sun and swim! The Hibachi (Spice) - WOW! Add to that the drinks available in the mini bar in your rooms as well as the bottles available for your own consumption. Overall, we plan to return next winter and think weve found a perfect spot!! This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. There are no golf courses in this resort, but there are a number of choices within a 30-minute drive. Things such as tribute acts, traditional Mexican performances, silent discos, and Karaoke are put on. However, guests are not required to wear a mask anywhere, but there is space available everywhere. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. Excellence Riviera Cancun, Puerto Morelos: See 24,095 traveller reviews, 26,432 photos, and cheap rates for Excellence Riviera Cancun, ranked #2 of 47 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. The staff was absolutely incredible. If you want to grab yourself a deal there are daily offers that are available. The staff is friendly and fast. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. SUITES BREAKDOWN QTY Junior Suite Spa or Pool View 194 Junior Swim-Up Suite Spa or Pool View 74 Junior Suite Ocean View 10 This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Please, receive our warmest regards from The Excellence Collection. If you go to dinner earlier, the wait will be short or nonexistent. Just remember to speak a little louder and clearer than usual and that overcomes the issue. Actually I can't decide on where I want to stay or should stay? You also have the option to opt-out of these cookies. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . Entertainment team was excelente! There is a lovely coffee shop on offer too where you can grab your morning pick me up. Yes, a shuttle service from the airport can be requested. This is the version of our website addressed to speakers of English in the United States. There is so much to do at this resort. Please note, they provided us a tablet our first night at dinner when we were surprised by the change.Bars/Drinks: As always, all inclusive includes everything. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Wonderful!The focus is on keeping you safe. Gonzalo and Julio were awesome! The cuisine has so much variety, the drinks are made to the standard you expect. There were no empty drinks left sitting by the pool for too long. Tripadvisor performs checks on reviews. Cancun Tourism Cancun Hotels Cancun Guest House Cancun Holiday Homes Cancun Holiday Packages Cancun Flights Cancun Restaurants Cancun . The real differentiator is the staff. It has been a pleasure having you with us and we look forward to seeing you back soon. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. The staff are genuinely friendly and do everything in their means to make your trip run as smoothly as possible. This all-suite, all-adult Resort is set along Mexico's renowned Mayan Riviera, between Playa del Carmen and Cancun, on an immaculate white sand beach. The service was that of a 5-star resort and the staff were genuinely just friendly, which was great to see and made you feel so much more at ease. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area The focus is on keeping you safe. We talk about changes to the resort, our experience. Once again we contacted the concierge and a few minutes later our transfer for the next morning was changed along with our checkout. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. All the activities were well done, but out of the pack Gonzalo and Julio were on top. The typical go-tos for bar food such as Nachos, Burgers, and Tacos are available. Own or manage this property? Their wood fire Pizzas were very good and the seafood risotto was delicate and delicious. housekeeping team cleaned twice a day, and we always had fresh towels. 24 km from Cancun airport Located directly on the beach Golf course nearby Address C/Federal 307, Manzana 7, Lote 1-SM 11 Quintana Roo Mexico 77580 Hotel Description Bespoke service and stunning Mexican design await at Excellence Riviera Cancun, an All Inclusive escape that inspires guests to return time and time again. I'm looking for some suggestions of places to play, and the. A. Riviera Cancun is located around 10 miles from the main Cancun party area, so if that is your vibe you can still get a Taxi out there. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. I thought that would annoy me, but it was not an issue at all. 24,051 reviews. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. These are the COVID-19 viral tests accepted for reentry, and they will incur an additional fee that can be paid directly at the hotel or resort, according to the following chart: Peek behind the bedroom curtains and it's pretty unsettling. Offers; Suites; Deluxe Airport Transfers; Resort Map; . Brands such as Grey Goose, Johnny Walker Black are available. Taxes and fees that are shown are estimates only. The staff at the Excellence Riviera Cancun do everything they can to keep you entertained throughout your stay. Unfortunately it makes enjoying frozen drinks a little bit of a problem.
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