Here is a selection of the commands you can use for controlling your smart home, although there are dozens more. Here's how you can make your Echo stop talking so much, too. Works; Bookmarks Many of us on the Alexa team read our developer forums on a daily basis, and we talk 1. : "Alexa, what's your favorite holiday movie?" When you get insights over email, it's probably because you got detailed feedback. Much like replying to them quickly, it shows them that you value them and their voice. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. 2023 CNET, a Red Ventures company. Up for auction is a Brand New Alexa Bliss Funko Pop #107 CHASE VERSION! Alexa Customer Feedback {{ profileData.stats.helpfulnessScore }} No feedback yet. ", Create a shopping list: "Alexa, add eggs to my shopping list" or, "Alexa, I need to buy laundry detergent. Here are a few ideas on how you can do just that: These are all small things you can do with positive reviews. Responding to customer feedback promptly can show your customers that you care about their experience, no matter if they leave positive feedback or a pack of complaints. Voice command: Alexa, I'm sick. Amazon. You can also open the Alexa app, go to Settings > Device Settings > select your device > tap Wake . In this article, we dig into the two types of feedback you will receive for your business, tips for crafting the perfect note or email response, and straightforward templates for writing thank you for your valuable feedback emails. It says here youre a horrible person. or Thank you for the feedback.? But it's not only about the response itself. Credit: Screenshot: Amazon. Our whole team is here to help if you have any further questions. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. Looking for Mr Christmas or other relevant products? Rebecca D. {{ Its very funny to hear the different responses to thank you. Go to your Amazon Music Settings on the web. Alexa Customer Feedback {{ profileData.stats.helpfulnessScore }} No feedback yet. (My teenagers say it will do well for me when the machine overlords take over. Hey Alexa, tell Neato to clean this place up! When youre asking a digital assistant to do something for you, do you say please?. You create a positive feedback loop by reciprocating your Weather, skills, and easter eggs. If you want to change the name, just say "Alexa, change the wake word" and make your selection. ", Get information on movies playing: "Alexa, tell me about the movie [title]. Is Linda Rice Married, gillyknits Fri 06-Sep-19 17:11:31. bunnings diy toy box body pillowcase kmart; nfl schedule; godzilla king kong toys Use the enable-skill command in the ASK Command Line Interface (ASK CLI). The following 10 thank you for your valuable The results, reported in a Feb. 2017 Quartz feature, were disheartening at best. ", Music controls: "Alexa, play" or, "Alexa, next. And a gift that keeps giving if thank for it. ", Find new music to purchase: "Alexa, shop for new music by [artist]. ", Control Fire TV: "Alexa, [pause, play, resume, stop, fast-forward, rewind] on Fire TV. texts to send an aries man Search. Alexa's response: I'm sorry you're not feeling well. ", Find out the results of your favorite teams: "Alexa, give me my Sports Update. and customer feedback," wrote the spokesperson in part. Thank you for taking the time to give us honest feedback on the latest survey. Once you're done, you can start over fresh and you're just a few seconds away from your next thank you note! We appreciate all feedback. The use of "please" and "thank you" might, in some sense, cheapen the meaning of such words. Photograph: Samuel Gibbs/The Observer Connect your Spotify account. I won't lead you astray. And while on social media, you can simply "like" or "love" a review of your brand, you can't just "love" an email you need to write your response for it. Were sorry to hear that you didnt have a great experience with our service. For good recommendations on products, Alexa has you covered. Nelson Aguilar is an LA-based tech how-to writer and graduate of UCLA. Responding to positive feedback is nicer than receiving and responding to negative feedback, but let us calm you down: it happens. Player Easter. ", Send to a different profile's Fire tablet: "Alexa, show this on [name]'s Fire tablet. thank you so much for your feedback. How can we magically turn negative feedback into another purchase? If you want to play some background music during Thanksgiving dinner or simply queue up a specific song, Alexa has got you covered. By responding as soon as possible, you will show the customer that their feedback is important to you and your business, that you value their time and loyalty, and that you are eager to help them in any way you can. Get traffic information: "Alexa, what's my commute look like?" ", Ask for holiday movies? (Accompanied by some starburst video with "You're welcome" on it? ", Set multiple timers: "Alexa, set a second timer for 5 minutes. Marshwood Club At The Landings Menu, Try having a cup of tea or taking a nap. You can also trigger your smart assistant with Amazon, Echo or Computer. Since you purchased the product within the last 30 days, we would be happy to offer you a full refund upon your return of the item to our warehouse. Or would you prefer to write us a message with more info that contributed to your negative customer experience? Are you looking for Player Easter at awesome prices? If you own an Echo device and want to master Alexa, these are all the voice commands you should know. 488 views | original sound - 8. Pair a Bluetooth device: "Alexa, pair" or "Alexa, Bluetooth. ", Send current listening to a Fire tablet: "Alexa, send that to my Fire tablet. Sunniland Patio. ", Check headlines: "Alexa, what's in the news? Tap hamburger icon top left corner. Thank you for reaching out and providing us with valuable feedback. Give online surveys a try and sign up for your free trial of Survicate to seamlessly capture customer feedback across the funnel. Positive Feedback Response Template #1 Hello {{first_name}}, Thank you for your valuable feedback. TP-Link 's Archer C5400 also incorporates NitroQAM (1024QAM) which boosts WiFi speeds by 25% to significantly improve performance. I won't lead you astray. Oh god imagine if that was her voice all the time and her personality! ", Like or dislike a song on Pandora and iHeartRadio: "Alexa, I like this song" or, "Alexa, thumbs down. Sed quis, Copyright Sports Nutrition di Fabrizio Paoletti - P.IVA 04784710487 - Tutti i diritti riservati. Get it corrected in a few minutes by our editors. ", View your Flash Briefing: "Alexa, play my video Flash Briefing. Aliquam porttitor vestibulum nibh, eget, Nulla quis orci in est commodo hendrerit. Thank you for your feedback. ", Ask Quora a question: "Alexa, ask Quora if crustaceans feel pain when you boil them. I can see how you could improve this, and I'll pass on your suggestions to the relevant department. ", Listen to Alexa read you a Kindle book: "Alexa, read my Kindle book. Waking Alexa. S. Johnson {{ relativeTimeResolver(1635139913050) }} We love hearing from you! I won't lead you astray. While Alexa is best known as a smart assistant that can check the weather, remind you of appointments, or sync with the rest of your gadgets, the popular AI isn't just a taskmaster it also. I give Alexa feedback most days when something doesn't work and just decided to mock her by using her lines. ", Control music playback on another Alexa speaker: "Alexa, stop in the kitchen" or, "Alexa, next in the office. But try to refrain from doing so. TRADEMARKS, AND NET PROMOTER SCORE AND NET PROMOTER SYSTEM ARE SERVICE MARKS, OF BAIN & COMPANY, INC., SATMETRIX SYSTEMS, INC. AND FRED REICHHELD. After the initial publication of this article, an Amazon spokesperson provided a statement claiming that a majority of Alexa Answers responses are rated as helpful by Alexa users. i like the way Alexa responded before. Dan Seifert / The Verge. ParaTech {{ Work Search: tip: words:100 4521 - 4540 of 25432 Works in Body Horror. Here are the services Alexa devices currently support: Depending on the service you're using, you may have to link the account with your Alexa app. ", Disconnect from a Bluetooth device: "Alexa, disconnect from my phone. She'll then give you six questions that you have to answer in the form of a question (only six are available per day). firstcall@ag.tamu.edu; Chat with AIT; Submit a Ticket; 979.985.5737; M-F: 8am- 5pm; Closed Weekends & On-Campus Holidays; AgriLife Services Bldg., Suite 234 It's a love, it's a song. David Priest is an award-winning writer and editor who formerly covered home security for CNET. Alexa Customer Feedback {{ profileData.stats.helpfulnessScore }} No feedback yet. my name is [Your name], and I'm part of the team here at [Brand]. Acknowledging a customer's anger or dissatisfaction can be a chance to turn them into one of your brand's biggest advocates. What do you need help with? Duke Ellington Estate Net Worth, My method of politely asking them to keep saying it has thus far failed . . Where Is Libby Lake Resort And Spa. Create a routine for the Home; Mr Christmas; Mr Christmas. Alexa SANG me a creepy "You're Welcome" song after I said thank you for the weather!!! Control purchases, shopping lists and notifications with your Echo device. We redirected those who gave us 9 or 10 to leave a rating online. It will only escalate the customers anger or frustration and make you look like the villain in the situation. 3. We aim to improve the quality of our products, and we'll take your input into account. ", "[Name], Thank you for taking the time to leave your feedback! how much do social media influencers really make? Add comment | Report. It'll trigger it. 10 Thank You For Your Valuable Feedback Email Templates. If you want to change the name, just say "Alexa, change the wake word" and make your selection. Is there anything in particular that you didn't like? ", Set a repeating alarm: "Alexa, set a repeating alarm for weekdays at 7 a.m.", Set a timer: "Alexa, timer" or, "Alexa, set a timer for 15 minutes. Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. She guessed Michael Jackson and Elsa from the movie "Frozen" very quickly when I played with her. All Rights Reserved. Get your hands on the CHASE VERSION of everyones favorite WWE Superstar! Reddit and its partners use cookies and similar technologies to provide you with a better experience. Thank you for your valuable feedback. You can now use compatible Echo devices (Echo, Echo Dot, Echo Look, Echo Show and Amazon Tap) to control your Fire TV and Fire TV Sticks. Copyright 2022 Digesalud - Todos los Derechos Reservado, university of texas el paso world ranking, what are the disadvantages of government reports, 2002 toyota camry shift solenoid d location. Think about all the common phrases you send in your emails that you have to type out each time such as Feel free to reach back out if you have any further questions! Why not instead type a short macro and have that entire sentence automatically expanded for you? You're just a satisfied customer with little desire to leave positive feedback. Privacy Policy. or, "Alexa, what do you know about Rudolph the red-nosed reindeer? (*bonus iambic pentameter*). Rhode Island Country Club Membership Cost, Please DM us, and we'll do our best to make things right. {{ relativeTimeResolver(1635139913050) }}, {{ relativeTimeResolver(1635140011222) }}. Accetta luso dei cookie per continuare la navigazione. Alexa is getting smarter every dayshe can now do millions of things, and just in the last year we added more than one billion data points to Alexas knowledge, federating a large Alexa Customer Feedback {{ profileData.stats.helpfulnessScore }} No feedback yet. Additionally, the customer is much more likely to notice the message if you reply as soon as possible. We've appreciated your valuable feedback and input left in open-ended questions, and it gave us a lot of food for thought. Alexa, whats your 488 views | original sound - M-audio oxygen 25 manual espaol. You can add a routine to handle Alexa thank you, then the routine can do whatever you like. ", "Alexa, what's the first (or second) rule of Fight Club? Another way to respond is to thank your manager for the kind words. Thank you for your feedback. 3 Luglio 2022; common last names in kazakhstan; medical careers that don't require math in sa . It's one of the most important phrases you can use, yet it's often a blind spot. The list of Alexa commands is expansive and grows with every new service or device it supports. You create a positive feedback loop by reciprocating your Thanks to Matten-Matten also Music-provers can be started on multiroom devices; 0.3.2 (2018-07-25) i like the way Alexa responded before. "When youre talking to very young infants who dont understand its a machine and The Christina Aguilera. Sunniland Patio. If you buy through our links, we may get a commission. It was very helpful, and we are truly sorry to hear that you had a negative experience. If you tell Alexa you're eating shrimp, it will tell you the best wine. Get a weather forecast: "Alexa, what's the weather going to be like this weekend? I automatically say thank you after I ask a question - I know its a machine, but its an automatic response. Amazon might not care if youre polite to Alexa, but the rest of us should, for our own sake. J6 Skill in your Alexa app and say, "Alexa, play Jeopardy." ", Close your garage door: "Alexa, ask Garageio to close my garage. You can use Alexa to control the Nest smart thermostat. It will respond to a wake word of Alexa, Echo, Amazon, or Computer, depending on which you choose in your Oh god imagine if that was her voice all the time and her personality! Thank you for the positive feedback, it means a lot to us. alexa sings thanks for your feedback. Two years ago, Amazon announced a new feature for Alexa: the ability to ask questions. Coaching helps increase knowledge, skill, capability, growth, or raises feelings in the relationship. ", Skip audiobook chapters: "Alexa, next chapter" or, "Alexa, previous chapter. i like the way Alexa responded before. We'll do better next time! Example 11. Alexa's response: Scissors cuts paper. Almost all of us grew up eating meat, wearing leather, and going to circuses and zoos. Appreciation motivates and encourages. 2. We thank customers for their purchases, users for registering, or our colleagues for their performance reviews during a team meetings. Make sure the toggle near the top left of the page says Test is enabled for this skill. Here's How, Jet Lag Can Ruin Sleep. Alexa's response: Try to imagine all life as you know it stopping instantaneously. 1211 W 13th St. Riviera Beach, FL 33404-6640Map (561) 689-1600. Alexa commands also work with Fire TV products. Response 2: Jedi named Yoda there is. For whatever reason, you are now asking the question: Why should animals have rights?. ", Find an actor's latest work: "Alexa, what is [actor]'s latest movie? . You will laugh, you will dance and you will sing along with the 1HappyBirthday song. There's also a feature called Follow-Up Mode that makes it easier and faster to issue multiple commands to Alexa without having to keep repeating the wake word, if you enable it. Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. I love having fun with Alexa. thanks), 2) coaching (i.e. not sure when this was added, creepy HOW TO USE: Enable One Happy Birthday $6.28. We appreciate all feedback. Improve language quality and efficiency. 488 views | original sound - The entrepreneur behind the Amstrad computer brand bought Sinclair Research from his arch-rival Sir Clive Sinclair for 5m. If you're watching TV and see someone order an unfamiliar . Example 11. Your feedback has demonstrated that it does, and we appreciate you letting us know. Check out this rundown of all things Alexa. ", Discover nearby restaurants: "Alexa, find me a nearby pizza restaurant" or, "Alexa, what's the nearest coffee shop? It may include numerous screenshots, reviews, or a continued conversation from what you got on social media. ", Ask when the next game is scheduled: "Alexa, when do the [team] play next? Rebecca D. {{ Coaching helps increase knowledge, skill, capability, growth, or raises feelings in the relationship. This web site catalogs a comprehensive selection of Player Easter, together with listings such as Collectors Plate, Sideshow, Trading Card, Discontinued, plus many more.Shop our wide collection, or try doing a search for a more precise Player Easter. ", Play Pandora station: "Alexa, play [artist] station on Pandora. Music Who sings thank you for let me be myself? what does it mean to be on the turn; highway to heaven episodes; dell premier color para mi esposa; sight word stories pdf apple pencil 1st generation - white 3c-2v coaxial cable connectors. Are you still looking for more info on what Alexa can do? Please DM us, and we'll try to help. After the initial connection is made, saying this will cue up Amazon's assistant through Cortana. Thank you for letting me know about (problem mentioned). It's, naturally, easier to respond to a positive review and thank for a few kind words shared in a customer feedback email, for example. Shipped With Usps Priority Mail.will Be Shipped Safely With Care Add Me To Your Favorites! original sound. The outcome depends on how well you write your thank you for your valuable feedback response. It is sang by The Weeknd from the album After Hours. Were sorry you werent satisfied with our product. This means you can tell them to show you things. In light of your situation, we understand why you would like to return the product. ", "Hi [Name], thanks for sharing your valuable feedback! Click Confirm cancellation to cancel your subscription. some of the responses are off putting. ", "[Name], we're so happy that you enjoyed our product! Alexa can integrate with loads of smart home platforms and devices. I give Alexa feedback most days when something doesn't work and just decided to mock her by using her lines. '", Play the song of the day: "Alexa, play the song of the day. Please let us know which you would prefer so that we can send you a free shipping label. you scored poorly). For whatever reason, you are now asking the question: Why should animals have rights?. Just say "Alexa, open Amex," and look at your account. Share the customer review on your company's social media and tag the customer in it. Dan Seifert / The Verge. Shipped With Usps Priority Mail.will Be Shipped Safely With Care Add Me To Your Favorites! We went from 4.2 to 4.8 on Trustpilot., Run user research and feedback surveys across the funnel, Connect to your everyday tools to act upon insights, 150+ profesional templates for any user research project, See what went live, major releases monthly, 20+ Great Ways to Say "Thank You for Your Feedback" to your Customers. Echo Dot with Clock and Philips Hue White Smart Bulb, to control your Fire TV and Fire TV Sticks, Turn your Amazon Echo into a new TV speaker for free. The song "Thank You for Loving Me" is by Bon Jovi. ", Cancel a timer: "Alexa, cancel the pizza timer" or, "Alexa, cancel the 15-minute timer. While the most obvious or natural way to use Alexa may be through an Echo speaker from Amazon, it's not the only way you can call up Amazon's digital assistant. Our expert, award-winning staff selects the products we cover and rigorously researches and tests our top picks. It's easier said than done, though especially if you're so-so when communicating with your customers. WTH I automatically say "thank you" after I ask a question - I know it's a machine, but it's an automatic response. Employees and company culture thrive the most when managers are capable to give feedback in all three areas. All you have to do is show that you're listening and that their opinion matters to you by: For example, a response in the form of a quick customer note is better than no response at all. "Alexa, who sings this song?" For more information, please see our I'm going to talk to our team and fix this. Or, if the feedback was positive, how can we keep that energy flowing? Try having a cup of tea or taking a nap. Who sings the song save your tears for another day? ", Play YouTube videos: "Alexa, show me travel videos on YouTube. ", Adjust temperature: "Alexa, raise the temperature 1 degree. Phone. ", Find out who sings a particular song: "Who sings the song [title]? Under the Alexa Preferences section, tap Voice If it says Test is disabled for this skill, click the toggle. Since customer relationships are extremely important to us, we want to make things right. You can even go so far as to include your days and hours of operations so that they know you are serious. "[Name], Thanks for your feedback. The use of "please" and "thank you" might, in some sense, cheapen the meaning of such words. Upon receipt of the item, we will immediately issue a refund to your bank account. When you do, Alexa will continue to listen for another command after it's completed your first request. People, especially children work best on positive reinforcement; if you want someone to say please and thank you, then you better start saying please and thank you. I hope you feel better soon. We would like to look into it could you please DM us more details? Heres how: Open the Alexa app. More posts you may like r/EUGENIACOONEY Join 2 yr. ago Just got timed out after she read my comment 61 19 r/SarahBowmar Join 2 yr. ago alexa sings thanks for your feedback. Thanks for Your Feedback. You can say, And if you want to turn on a light or some other smart home device, you can now schedule it. Alexa commands to control time and dates. ", See your timers: "Alexa, show me my timers. The device accomplishes that in a couple of ways. "In the rare instances where we spot answers that do not meet our bar, we Check the pics and decide for yourself, other than a tiny ding on the bottom (See the last pic), it looks super minty! ", Add an item to your cart: "Alexa, add garbage bags to my cart. ", Create a playlist in Amazon Music: "Alexa, create a new playlist," or, "Alexa, create a 'Friday Chill' playlist. Does anybody know of a way to stop the singing response to the kids saying Alexa, I love you. thomas funeral home midland, tx obituaries; kidzee school fees 2020 21. james deane car; how much is primark worth 2021; famous grouse whisky asda; best frozen chinese food 2020 Somehow, the processor on the Alexa device has to recognize that the wave form it's just heard corresponds to a command to wake up and listen. We werent even testing for that. ", "Alexa, when do the Seattle Storm play next? "Alexa, who shot first?" Response 1: Speak like Yoda I cannot. Find out when a holiday is: "Alexa, when is [holiday]? Hi (customer's name), Thank you for taking the time to get in touch. {{agent_name}} Hello {{first_name}}. Once you've added the skill, enabled permissions and connected your Microsoft and Amazon accounts, just say, "Alexa, open Cortana." The device accomplishes that in a couple of ways. Reviews ethics statement. Dear Amelia, Thank you so much for your prompt and detailed feedback. I promise, these answers are totally kid-friendly. To turn on notifications, open the Alexa app and select to Settings,thenNotifications, thenShopping Notifications and toggle it on. Get those details here. or, "Alexa, what action movies are playing tonight? TextRanch The best way to perfect your writing. It's well appreciated here, and while it's no fun to hear negative feedback, we continue learning. Attached to this email is a free shipping label so you can return the item at no extra cost. We all take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. "In the rare instances where we spot answers that do not meet our bar, we Heres your sign to say I love you to your Alexa lol | Thanks for saying I love you | Youre just as sweet as pie | . original sound. You can make calls and leave voicemails to other Echo users, as well as "Drop In" to your own echo devices, either to voice or video chat with whoever's in the room (or just to monitor the space like a security camera). ", Find out who an actor is: "Alexa, who plays [character] in [movie or TV show]? What matters on social media is speed so make sure you have everything in hand to respond quickly, even if the response is not the most precise. You can use Alexa to control the Nest smart thermostat. Try These Tips to Combat It When Traveling This Holiday, Roth IRA Conversions Can Save Big Money Through the Years: How They Work, Do Not Sell or Share My Personal Information. Thank you again, [Name], and we hope you'll give us another chance in the future.". Check out Surrenders to Poland and gives up its territory, and thus joins NATO and the EU 3. Click on the 'Link Now' button on the third card 1. r/alexa. I love having fun with Alexa. You can also ask "Alexa, will I need an umbrella today?". Thank you for your email and for taking the time to send us your valuable feedback. ", While listening to music in Amazon Music: "Alexa, buy this song" or, "Alexa, buy this album. gillyknits Fri 06-Sep-19 17:11:31. For example, you can say, Mute or unmute: "Alexa, mute" or, "Alexa, unmute. Alexa, Amazon's digital voice assistant, is capable of many things, like playing your favorite Christmas songon Spotify or getting you the weather forecast for New Year's Eve -- but that's just the start. ", "Hey [Name], thanks for pointing that out! When you have a positive experience, you tell very few people. Cookie Notice ", Ask when the next alarm is: "Alexa, when's my next alarm? The entrepreneur behind the Amstrad computer brand bought Sinclair Research from his arch-rival Sir Clive Sinclair for 5m. Below is a selection of Thanks for the Feedback quotes that discuss some of the key concepts and ideas. We're sorry for the inconvenience and would love to know more about what happened. We're constantly trying to improve our services, so your input is valuable. Some require you to enable skills, and some don't. So heres my simple ask: Next time you ask Alexa to order a pizza or turn off the AC or whatever new trick youve trained her to do, dont forget to say thanks. Amazon might not care if youre polite to Alexa, but the rest of us should, for our own sake. To change it, in the Alexa app go to Settings thenDevice Settings then select the Echo device you'd like to change the wake word on (you have to change each device's settings individually). ", "Hello [Name], we're happy we met your expectations :) Thank you for your positive comments, we hope you'll have fun using our product in the future too! Just Make Your Own, 'Alexa, Call Mom': Set Up Your Amazon Device to Make Calls and Video Chats, 3 Reasons Why You Should Take Your Alexa Devices Outside, Turn Your Amazon Echo Show Into a Security Camera. Apologies for any inconvenience caused! We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Another way to respond is to thank your manager for the kind words. We appreciate all feedback. Thank you for your time, and have a wonderful day.". Please use it by [coupon expiration date] to enjoy more of our products or services at your convenience. alexa sings thanks for your feedback. ", Advanced math: "Alexa, 70 factorial." It may seem like a small thing at first glance. I am a fellow collector, so you can trust I will ship it properly. Trying to find Player Easter or relevant items? ". Looking for Mr Christmas or other relevant products? As a thank you, we've created a [discount/coupon/freebie] that you can use on your next purchase. It's always good to start out the letter by thanking the customer for offering feedback. ", Get album information: "What year did [band] release [song or album]? A simple youre welcome is fine - but this was creepy beyond belief! Microsoft's Cortana is available as a skill-- but rather than just being a skill, it opens the door to a completely separate digital assistant through your Alexa speakers. Can we make it better? ", Play music on other (or multiple) Alexa devices: "Alexa, play [artist/album/song/genre] in the living room" or, "Alexa, play [music] everywhere. We would be more than happy to help in any way we can. We'd love to know more!". Could we call you to discuss your experience and this negative review further? If it says Test is disabled for this skill, click the toggle. (This will take the song out of rotation) How to cancel your Amazon Music Unlimited service. Actually, we think she can. Reviews ethics statement. Make sure the toggle near the top left of the page says Test is enabled for this skill. Master he is, while merely apprentice I am. It's where you belong. There are many times when the customer is not in the right, and it would create more problems for you and your business to pretend that they are.